Terms & Conditions

Here's a sample Terms & Conditions document for PD Mayangsari Campsite, with randomized effective date and real contact information sourced from listings.

Terms & Conditions
PD Mayangsari Campsite - Port Dickson, Negeri Sembilan
Effective Date: June 15, 2025
These Terms and Conditions ("Agreement") govern your booking stay, and use of our campsite ("we", "us", "our"). By confirming your reservation, entering the Campsite, or using any facilities, you acknowledge that you have read, understood, and agree to this Agreement.

1. General Terms of Use
1.1. Eligibility:
Guests must be at least 18 years old to make a booking. Minors must be supervised by a responsible adult throughout their stay.
1.2. Compliance:
You agree to follow all campsite rules, instructions from staff, and safety signage on the premises.
1.3. Right to Deny or Remove:
We reserve the right to refuse entry, cancel a reservation, or remove any guest without refund if their conduct is judged unsafe, disruptive, or in violation of these Terms.

2. Booking & Payment Policy
2.1. How to Book:
Reservations can be made via our official website, our authorized partners, or by contacting us directly.
2.2. Payment Terms:
* Full payment is required upon booking to confirm your reservation.
* Accepted payment methods: Credit/Debit card via our website or online banking.
2.3. Rates (as of June 2025):
* Normal Camping lot: RM 70 per night, up to 6 guests per lot.
* Campercar lot: RM 70 per night, up to 6 guests per lot.
* Cabin: RM 200 per night on weekdays, RM 350 per night on weekends. (Malaysia Camping)
2.4. Charges:
Additional fees apply for parking, electricity, and toilets as applicable. (Malaysia Camping)
2.5. Confirmation:
Upon successful payment, you will receive a booking reference and confirmation email. Please keep this as proof of your booking.

3. Check-In & Check-Out
3.1. Times:
* Check-in: From 10:00 AM
* Check-out: By 8:00 PM on your departure day (Escabee)
3.2. Early or Late Arrivals/Departure:
Requests may be accommodated subject to availability and incur additional fees.
3.3. Identification:
All guests must present a valid photo ID (e.g. MyKad or passport) during check-in.
3.4. Overstays:
Guests overstaying beyond checkout time may incur extra charges.

4. Cancellation & Refund Policy
4.1. Cancellation Terms:
* More than 7 days before arrival: 100% refund (minus admin fees)
* Less than 7 days before arrival: Rescheduling possible if available; otherwise no refund
* System booking overlap: Right to cancel and issue full refund (Escabee, Official PMVCS)
4.2. Refund Execution:
Refunds are processed via the original payment method within 7–14 working days.
4.3. Rescheduling:
Rescheduling must be requested at least one week before arrival and is subject to availability.

5. Campsite Rules & Conduct
5.1. Guest Limit & Visitors:
* Maximum of 6 persons per lot (approx. 6 m × 8 m).
* No visitors permitted after 8:00 PM. (Escabee)
5.2. Noise Control:
* No karaoke.
* Quiet hours enforced after midnight. (Escabee, Malaysia Camping)
5.3. BBQ & Fires:
* Ground BBQs or bonfires are prohibited; only proper grills/pits permitted.
* Open fires without safety nets are not allowed. (Escabee)
5.4. Alcohol, Smoking & Dress Code:
* Heavy alcohol consumption or party behavior is prohibited.
* Smoking only permitted outdoors.
* Guests should wear appropriate attire at all times. (Escabee, Trip.com)
5.5. Pets & Fireworks:
* Pets are not allowed.
* Fireworks are strictly prohibited. (Malaysia Camping, Reddit)
5.6. Electrical Use:
* Power outlets are available (portable plug points) at each lot; hourly electric charges apply.
* Appliances exceeding 1,000 W are not permitted. (Escabee)
5.7. Environmental Responsibility:
* No tree cutting or environmental damage.
* Keep campsites clean and dispose of trash in designated bins.
* Respect wildlife and natural surroundings. (Escabee)
5.8. Parental Supervision & Safety:
* Parents must supervise children at all times.
* Camp at your own risk; manage your personal belongings responsibly. (Malaysia Camping)
5.9. Weather Advisory:
* In adverse weather, electricity may be disrupted.
* Guests should act responsibly; the campsite may close if necessary. (Reddit, Escabee)

6. Facilities & Equipment
6.1. Amenities Provided:
* Toilets and showers (segregated by gender).
* Surau (prayer room), mini-kiosk, seaview picnic tables, rubbish bins, 24-hour plug points, parking, and night guard security. (Malaysia Camping)
6.2. Shared Facilities Use:
Use facilities considerately and maintain cleanliness.
6.3. Lost or Damaged Items:
Guests are liable for damage or loss of rental equipment or campsite property

7. Liability & Indemnity
7.1. Personal Risk:
You use the Campsite at your own risk. We are not liable for injury, loss, theft, or damage to personal property.
7.2. Guest Conduct:
You are responsible for your actions and those of your dependents or guests. Any damages caused due to negligence must be compensated.
7.3. Indemnification:
You agree to indemnify PD Mayangsari Campsite and its staff from all claims arising from your stay or actions.

8. Force Majeure
We are not responsible for performance delays or cancellations due to unforeseeable circumstances such as natural disasters, government restrictions, or other external events.

9. Privacy & Data Handling
9.1. Data Usage:
We collect your personal data (name, contact, payment info) solely for reservation and communication. It will not be shared except with essential service providers.
9.2. Marketing Consent:
You may opt-in for promotional emails and offers; you may unsubscribe at any time.

10. Governing Law & Disputes
This Agreement is governed by the laws of Malaysia. Any dispute will be handled through negotiation or within Malaysian legal jurisdiction.

11. Contact Us
For questions or assistance, contact:
* 📍 Address: Batu 2.5–3, Pantai Bagan Pinang, Jalan Pantai, 71000 Port Dickson, Negeri Sembilan, Malaysia (Reddit, Escabee, Malaysia Camping)
* 📞 Phone / WhatsApp: 017‑414 8311 (Malaysia Camping)
* 🌐 Facebook: water sport/PD Mayangsari (via our partner listings) (Unending Roads)
* 📧 Email: [Insert campsite official email]

By proceeding with your reservation or entering the campsite, you affirm that you have read, understood, and agree to abide by these Terms & Conditions.